Product Updates| July 2019
Extended Lead Times
We expect to experience extended lead times on Horizontal Shadings, Aluminum Mini Blinds, and the Crossweaves fabric in our Cellular product line starting July 22nd, due to a software conversion. Orders placed between July 22nd and August 5th will be projected to have a 21 day lead time. This could be longer or shorter depending on issues that may arise and backlog volume.
Woven Wood Surcharge
On May 10, 2019 the US Government announced a 25% tariff assessment on certain imported components and fabrics impacting the window covering industry. In an effort to minimize the negative effect on our customers, we will assume most of the burden associated with these additional costs, but consequently will implement a 10% surcharge on Woven Wood shades, effective July 15, 2019.
This surcharge will appear as a separate line item on your order/invoice and will be rescinded as soon as the tariffs are reduced or removed.
Thank you for your understanding and continued support!
ORDER CONFIRMATION REMINDER
Quote Summary vs Order Summary
When a quote is placed, a “quote summary” is sent via email (Example A). When the quote is turned into an order, an “order summary” is sent (Example B).
Until you receive an “order summary” – the order has NOT been entered for production.
Please help us ensure your orders are actually placed by looking for your order summary confirmation.
DID YOU KNOW?
Fiberglass vs Polyester
Did you know our MERMET Solar fabrics contain a fiberglass core vs a polyester core. Why does this matter? Fabrics with fiberglass construction experience less fabric elongation, retain their shape in high temperatures, and do not need regular replacement. Is fiberglass fabric right for you? For more information, see MERMET’s informational video here.
Price List Corrections and Updates
• Added “Importance of Correct Shade Height”,”Vane Opening”, and “Vane Closure” information for our Premise collection, on page 3.
• Identified the Principal horizontal shadings headrail color-matched fabric as a solid color fabric, under “Color Matching”. “Select from the rail colors available or select fabric covered headrail option and receive a white rail covered with a solid color-matched satin woven fabric.”, on page 4.
Find updated pricelists under ‘Marketing Material’
• FauxToday Cordless
• Woven Woods Folding Panels
Woven Woods Banding
• 293 Bordeaux
Find a full discontinued list in ‘Dealer Resources’.